Pubto does not currently offer public paid checkout or active paid subscriptions. No visitor can purchase a paid Pubto plan from this website today. This policy records the baseline that will apply when paid checkout launches; the checkout will present the exact price, currency, billing period, included usage, taxes, and any promotion before payment.
Current pre-launch status
The current early-access service is free or individually provisioned and does not collect public subscription payments. Pricing cards marked TBD, Planned, or design partnership are not purchase offers. We will not activate live payment collection until commercial plans and checkout disclosures are final.
Currency and prices
Public prices will be displayed with an explicit currency. Unless a checkout states otherwise, Pubto's planned public subscription prices are denominated in United States dollars (USD). Taxes, discounts, included usage, and any usage-based or overage charges will be shown before purchase.
Changing a public plan price does not retroactively change an amount already paid. For an existing renewing subscription, a price or material plan change applies no earlier than a future renewal after notice appropriate to the change and applicable law.
Digital delivery
Pubto is a digital service; nothing is physically shipped and there is no physical return process. After a successful future payment, paid plan access will normally be applied to the identified account or workspace promptly and confirmed on screen or by email. If access is not delivered, contact [email protected] with the receipt or invoice identifier.
Renewal and cancellation
A subscription renews only when the checkout clearly identifies it as recurring and states the billing interval. You may cancel a future public subscription through the account billing controls or by contacting [email protected]. Cancellation stops future renewals and normally leaves access available through the end of the paid billing period.
To avoid a renewal, submit cancellation before the renewal date. Closing an endpoint, uninstalling a client, or ceasing to use Pubto does not by itself cancel a paid subscription.
Refund eligibility
Except where required by law, subscription fees are not automatically refundable or prorated after a billing period begins. We will refund a duplicate charge or confirmed billing error. We may also issue a full or partial refund when paid access was not delivered or Pubto experienced a material, prolonged failure attributable to us.
Submit a refund request to [email protected] within 14 calendar days of the charge. Include the account email, invoice or receipt identifier, charge date, and reason; do not send a full card number or card security code. We aim to acknowledge billing requests within two business days. Approved card refunds are returned to the original payment method and may take additional time to appear based on the payment network or issuer.
Policy violations and abuse
A suspension or termination caused by your material or repeated violation of the Terms or Acceptable Use Policy does not qualify for a refund for the affected service period, except where required by law or where Pubto determines the restriction was imposed in error. A user may request review through [email protected] before or together with a billing request.
This rule does not allow Pubto to retain duplicate charges, confirmed billing errors, or amounts that applicable law requires us to return.
Trials and promotions
No paid trial or discount is currently offered. A future trial or promotion will disclose eligibility, duration, included usage, expiration, renewal price, and whether a payment method will be charged when the offer ends before a customer accepts it.
Payment security and descriptor
When live checkout launches, Stripe will process payment details over HTTPS. Pubto will not directly store complete card numbers or card security codes. Accepted payment methods and card brands will be shown in the checkout based on customer location and availability.
The expected card statement descriptor is PUBTO. The checkout and receipt will show the final descriptor before live sales begin so customers can recognize the charge.
Contact
Billing, cancellation, and refund requests can be sent to [email protected]. Legal questions can be sent to [email protected]. Postal correspondence may be sent to Vertex AI LLC, 1621 Central Ave, Cheyenne, WY 82001, USA.